Terms and Delivery

If you would like to reserve a bear for up to 5 weeks you can do so with a £10  deposit. (non returnable).

Email me first at littlescruffs@yahoo.co.uk 

 Payment Options

We offer three forms of payment options on our website. 

  1. Paypal (Credit/Debit Cards) - You do not need to have a Paypal account to use this payment method. Paypal is by far the largest and the safest online payment provider and you can be assured that I will never see any credit card details.
  2. Bank Transfer (UK Banks only)
  3. Cheque (UK Banks only) - If you are in the United Kingdom you have the option to pay using a cheque. You will need to email me at littlescruffs@yahoo.co.uk and bear will be sent once the cheque has cleared.

Shipping Details.

Here at Little Scruffs we supply our bears all over the world using these shipping methods.
     If you live near the centre of Cheltenham I am happy to deliver, so email me  and I will send a Paypal invoice without postage.                                                   

 As from 2nd April 2024   prices are as follows:

  1. Royal Mail Special Delivery (United Kingdom only) which costs  £8.95 This is fully trackable and insured and will arrive with you the following working day before 1pm after the day of shipping. You will be required to sign for your delivery and if you are not available the postman will leave a card with further options for collection/redelivery.
  2. If you would prefer to just have it sent by Small Parcel "signed for"  at a cost of £5.09 2nd class  or   £5.99 for 1st class, please email me first. Please be aware that the item will only be insured up to £20 and may not arrive next day.
  3. International Tracked .Up to 250gms. This is fully tracked with online confirmation of delivery . 
  4. EUROPE   Zone 1  (Including Germany) £10.95 Zone 2(including Belgium) £11.25 Zone 3( Including Ukraine) £12.05
  5.    World  Zone 1 £15.25    World Zone 2 £16.70   World Zone3 (USA)£17.20.  Compensation up to £50 included 
  6.   (Extra compensation  available up to £250 for an extra £2.50) 
  7. IMPORTANT EUROPE. Please be aware that since leaving the EU many items being sent from UK to Europe  are being charged custom duty 


If you are not happy with your bear, email me on receipt and return it within 7 days and I will refund the price less postage. I like all of my customers to be happy with their orders.

Custom Order

I am taking a break from commissions 


Please note that all my bears and animals are collectables and contain small parts. They are therefore not suitable for children under 14 years old

Privacy Policy

Please be assured that I will never pass on or sell your details to any other parties. You have the option to join my "Mailing List" which I use to email out new bears, important news and offers. You can unsubscribe from this at anytime by using the link provided in the emails you receive.